Privacy & Cookie Policy

Modification of the terms of use The Company reserves the right to modify the Terms of Use and any other rules governing the use of the Website at its sole discretion. Use of the Website is subject to the Terms of Use in effect at the time of use. The user/customer must periodically check the Terms of Use in order to be informed of their content.

User Liability Users agree that they will not use the Company’s Website to send, post, e-mail or otherwise transmit any content that is illegal, harmful, threatening, abusive, offensive, harassing, libelous, defamatory, obscene, vulgar, indecent, libelous, invasive of another’s privacy, racially offensive, or racially offensive, ethnic or other discrimination, may cause harm to minors in any way, is not entitled to be transmitted in accordance with the law or contractual or management relationships (such as inside information, proprietary and confidential information acquired or disclosed as part of employment relationships or covered by confidentiality agreements), infringes any patent, trademark, trade secret, copyright or other proprietary rights of any third party; contains software viruses or any other code, files or programs designed to interrupt, damage, destroy or equip the operation of any software or computer hardware; intentionally or unintentionally violates applicable Greek and EU legislation and its provisions; may harass third parties in any way and any content used by any third party.

Product Orders and Consumer Protection Orders placed via the Website and telephone orders constitute distance sales contracts and are governed by the legal framework of Law 2251/1994 (as currently in force, with all amendments). The user/customer has the right to conclude a valid order through the Online Store, provided that he/she is legally competent to act in accordance with the provisions of the Greek Civil Code (provided that he/she has reached the age of eighteen and is not subject to legal representation for the conclusion of a sales contract). Orders may also be placed by legal representatives of legal entities. The Company reserves the right to claim the return from the supervisor or guardian of any orders placed by legally incompetent persons. Intellectual and industrial property rights Apart from the expressly mentioned exceptions (copyright and trademarks of third parties, partners and entities), all the content of the Website, including images, graphics, photographs, drawings, texts, the services provided and generally all its files, constitute intellectual property, registered trademarks and service marks of the Company and are protected under the relevant provisions of Greek law, European law and international conventions. Consequently, none of them may be sold, copied, modified, reproduced, republished or “uploaded”, transmitted or distributed in any way, in whole or in part, with the exception of personal use only, i.e. not for public or commercial use and without deleting the indication of their origin, without always affecting in any way the relevant intellectual and industrial property rights. Exceptionally, the above may be authorised only subject to the prior written consent of the companies and provided that the relevant rights of the companies are concerned. No database containing parts of the Website may be created and/or published without the prior express consent of the Company.

Security The Company guarantees that it does not archive credit card numbers and their security data in any way, as any entry by users/visitors is made on a third party website, secure and certified. Therefore, the Company cannot be held responsible for any misuse of the relevant data. Confidentiality of Transactions Only authorized Company personnel have access to the users’/visitors’ transaction information and only when necessary, e.g. for the processing of orders. The Company does not disclose the information of users/customers and their transactions unless it has their written authorisation first or this is required by a court order or decision of another public authority. In the event that the Company uses third parties to support its systems, it shall ensure that confidentiality is guaranteed. The user/customer has the possibility to request any data held about him/her as well as their correction in case of documentation of the existence of an error.

In any case, the Company’s Website in no way discloses or makes public the personal data and information provided by users/customers. The personal data provided upon registration of the user/customer as a member is used exclusively for the execution of his/her transactions. All information is encrypted and kept in complete security. The Company guarantees that it does not archive credit card numbers and their security details in any way, as any possible entry on the part of users/visitors is made on a third party online website, secure and certified. Therefore, the Company cannot be held responsible for any misuse of the relevant data. The Company shall not be liable in case of any unauthorized use of credit cards. The provision of credit card details indicates the user/buyer’s consent to the commitment of the purchase amount. If the credit card transaction is rejected for any reason by the issuing bank or the credit card network, indicatively reasons such as exceeding the credit limit or suspected fraud, then the user/customer is deemed to have not completed the purchase.

Personal Data When the user/customer visits the Website and in order to complete the order of the products, but also to ensure the possibility of communication between the Company and the customer/user, it is possible to request the declaration of certain personal data (name, profession, e-mail address, date of birth, etc.). Any personal data declared by the user/customer anywhere on the pages and services of the Online Shop are intended solely for the purpose of ensuring the operation of the respective service and may not be used by any third party without complying with the provisions of Law 2472/97 on the protection of personal data processing, as it is in force at any given time. The Website operates in accordance with the current Greek and EU legislation and keeps personal data safely for as long as the user/customer is registered to a service of the Online Store, which are deleted after the termination of the transactional relationship in any way. The personal data declared on the Website are used exclusively by the Website or its affiliated companies for the purpose of supporting, promoting and executing the transactional relationship.

The data kept in the file may be communicated to the competent judicial, police and other administrative authorities at their lawful request and in accordance with the legal provisions in force at the time. The user/customer has, within the framework of the legislation on telecommunications privacy, the rights of information and objection provided for in Articles 11 to 13 of Law No. 2472/1997. In particular, the user/customer is entitled to be informed by the Company and the suppliers of the products of the Website as to whether the personal data concerning him/her is processed by the Company and/or to object to the processing of the personal data concerning him/her and in particular to request their rectification, temporary non-use, blocking, non-transmission or even deletion. The relevant request, as far as the Company is concerned, should be signed, in writing and should relate to a specific request and/or action, sent to the following address: ARGYRIS K K HATZIDIAKOS – STYLISTIC SERVICES – HONDARIAN TRADE – Mitropoleos 6, Thessaloniki, P.O. Box 54625 with the indication “Website – Data”. The Company is obliged to reply in writing within an exclusive period of fifteen (15) days from the receipt of the relevant request.

Non-personal information When visiting the Company’s Website, it is possible to collect some information that cannot be associated with a specific person (non-personal), which helps the Company exclusively in providing better services to its customers. For example, the “domains” from which visits originate are recorded and the activities of visitors to the Company’s websites are measured, but in such a way that the data collected remains non-personal, i.e. unable to identify the identity of the user. This information is also called “clickstream” data and is used and analysed only in aggregate, in order to understand trends and patterns. This information is not considered at the level of individual users. The Company may use this information to analyse trends and statistical data and therefore provide better services to its customers.The collection of the above information is carried out through so-called “cookies”. This technology does not collect personal information. A “cookie” is a set of data which is in the form of a small anonymous trace (“text file”) which can be sent from the Website to the user’s computer browser and then stored there and through it the user’s computer can be identified, but not the user/customer himself. Cookies help in many ways to make visiting the Company’s Website more fun and interesting for the user. The user/customer can, if they wish, disable cookies completely in their browser. However, if this is done, some websites may not function properly.

“Links” to other sites The Company does not control the availability, the content, the personal data protection policy, the quality and completeness of the services of other web sites and pages to which it refers through “links”, hyperlinks or advertising banners. Therefore, for any problem that may arise during the visit/use of these sites, the user/customer must address directly to the respective web sites and pages, which are responsible for the provision of their services. The Company shall under no circumstances be deemed to endorse or accept the content or services of the web sites and pages to which it refers or to be associated with them in any way.

Newsletters – Newsletters Any electronic information material (e.g. Newsletters) sent from time to time by the Company is the intellectual property of the Company and is therefore protected by the relevant provisions of Greek law and international conventions. The Company reserves the right not to register a person in the mailing lists or to remove him/her from them. In order for the user/customer to receive electronic informative material (e.g. Newsletters) of the Company, the user/customer expressly consents to the registration to the services of the Online Store and to the provision of the following data (Name, Address, E-mail Address, Telephone) to the Company, which are subject to the terms of Personal Data Protection – as above. The user is given the possibility to unsubscribe from the respective lists in each electronic newsletter (e.g. Newsletters).

Violation of the terms of use In any case of violation of these Terms of Use, users/customers will be liable to compensation for any positive and/or consequential damage to the Company. The Company’s failure to exercise its rights under these Terms of Use does not imply a waiver of these rights. The Company expressly reserves the right to monitor the application of these rules at its sole discretion. Final Provision This agreement is governed by Greek law. In case of doubt as to the translation of this agreement, the Greek language shall prevail. Any dispute, disagreement or controversy concerning the execution, application or interpretation of this agreement and in general concerning the relations created by it shall be settled by the Courts of Athens, which are hereby given exclusive jurisdiction.