No products in the cart.
Terms Of Conditions
The Company under the name GARCON SAUVAGE – ARGYRIS K Hatzidiakos –
Mitropoleos 6, Thessaloniki, P.O. Box 54625 – Tax ID 160759734 has created this Website (hereinafter referred to as “Website” or “Online Shop”) and any information or data (e.g. documents, files, texts, graphs) contained therein (hereinafter referred to as “the Material”) in order to provide information to the visitors/users of the Website about the Company, their general information, the products offered by the Company as well as to enable visitors/users to be informed about the purchase and the realization of purchases of the Company’s products. The use of the Website, the services offered through it and the Materials is subject to these Terms of Use, as in force at any given time, which constitute the agreement between the Company and any person visiting the Website regarding the use of the Website. Use and browsing of the Website may be subject to network connection costs which are borne by the user/customer.
If the visitor/user/customer does not agree, then he/she must discontinue access to the Website and not use the services and content of the Company’s Website. Accessing and using the Website in any way (including simple navigation on the Website) implies unconditional acceptance by the user of the Terms of Use, as in force at any given time. The visitor/user/customer may contact the Company and the Website at the following address: 6 Mitropoleos Street, Thessaloniki, P.O. Box 54625 , [email protected] and by telephone at 6955357978 or by using the form available on the special page “Contact Us”.The visitor/user/customer may communicate with the Company and the Website at the address: 6 Mitropoleos Street, Thessaloniki, P.O. Box 54625 , [email protected] and by telephone at 6955357978 or using the form available on the special page “Contact Us”.
Conditions for making purchases
The user/customer may select the products he/she wishes from the products offered. The products are described with their essential characteristics. The Company may freely add and remove products on the Website. The simple search for a product does not imply its obligatory purchase. The prices of the products include VAT – if subject to VAT – but do not include shipping costs, which are however analysed before the order is completed. After selecting a product, the user/customer fills in the relevant shipping details and selects the payment method and then completes the order. However, before making the purchase, the user may confirm the purchase of the products he/she wishes to purchase in order to correct any incorrect selections through the existence of an electronic shopping cart, in order to identify and correct any errors and avoid unwanted orders by the unfamiliar consumer before sending the order. The user/customer must explicitly acknowledge that the order implies an obligation to pay and for this reason, when completing the order, there is a corresponding marking for the words “Order Confirmation”. The user/customer must expressly accept these terms of use of the Company before confirming and completing their order.
Then, an informative e-mail is sent to the user/visitor with the details of the purchase, the product, the price and any shipping costs, so it is considered that the purchase/order has been completed. The language in which purchases can be made is Greek and English.
Payment methods
The user/customer can choose to pay through the following payment methods:
For shipping the product within Greece:
Payment within Greece.
For shipping the product to other countries:
Liability of the Company
The Company is not liable to the users for any damages that may arise from the execution or not of their order (except in cases mentioned in the paragraph “Withdrawal / Return – Replacement of Products”).
Under no circumstances shall the Company be liable for any legal or civil and/or criminal claims or for any damage (positive, special or consequential which, indicatively and not restrictively, separately and/or cumulatively, consists of loss of profits, data, lost profits, monetary compensation, etc. ) from visitors to the website or third parties for reasons related to the operation or not and/or the use of the website and/or the inability to provide services and/or information available through the website and/or any unauthorised interference by third parties in products and/or services and/or information available through the website.
The Company bears no responsibility for the timely transport of the products by the cooperating transport companies. The Company shall not be liable for delays in performance (including delivery) due to circumstances beyond its control or due to force majeure and shall be entitled to an extension of time for performance. Illustrative examples may include strikes, acts of terrorism, war, supplier/transportation/production problems, exchange rate fluctuations, governmental or legislative acts and natural disasters. If such events last for more than one month, this may be terminated without prejudice by either party. The Company makes every effort to provide a high quality service but nevertheless cannot be held responsible for any typographical, “human” errors in prices and product features and cannot ensure that there will be no interruptions to the website. In the event that the user/customer detects an error or notices anything unusual (e.g. in the price or product features), he/she is kindly requested to inform the Company immediately at the details found on the “Contact Us” page.
Delivery of the Product
Unless otherwise agreed as to the time of delivery, the Company shall deliver the products to the user/customer without undue delay, but in any case within 30 calendar days from the conclusion of the contract. The User/Customer acknowledges that the Website refers to the usual delivery times, which are however indicative and apply in the majority of cases.
Without prejudice to the above mentioned in the paragraph “Company’s liability”, when the Company does not fulfil its obligation to deliver the product at the time agreed with the User/Customer or within the above mentioned deadline, the User/Customer must request that the delivery be carried out within an additional period of time commensurate with the circumstances. If the Company fails to deliver the product within this additional period, the user/customer shall be entitled to terminate the contract. Once the contract has been terminated, the Company must refund, without undue delay, all monies paid under the contract. Termination is without prejudice to any legal right of the consumer under the general provisions.
Withdrawal/Return – Replacement of Products
The user/customer has a period of 14 calendar days to withdraw from the purchase of the product through the Website without stating the reasons and without any additional charge beyond the direct cost of returning the goods and the Company will refund any payment received from the consumer, including, where applicable, delivery costs, without undue delay and in any case within 14 calendar days from the day on which the Company was informed of the user/customer’s decision to withdraw from the contract. The relevant form is attached.
In order to inform the supplier of the consumer’s decision to withdraw from the purchase of the product, the consumer may:
either use the relevant withdrawal form attached. In this case, the supplier shall without delay send the consumer a confirmation of receipt of this withdrawal on a durable medium.
or make any other clear statement showing his decision to withdraw from the contract.
The consumer bears the burden of proving that he has exercised the right of withdrawal in accordance with the above. In particular, the user/customer shall return the product – as received – to the Company without undue delay and in any case within 14 calendar days from the day on which he/she notified the Company of his/her intention to withdraw from the contract. Otherwise, if the product has been used beyond its necessary use in order to ascertain its function or if the product has been damaged, damaged or destroyed in part or in whole, the Company may refuse to take delivery of the product. The time limit shall be observed if the user/customer sends back the goods before the expiry of the 14 calendar day period.
The Company may withhold the refund until it receives the goods back or until the user/customer provides proof that he/she has sent back the goods, whichever comes first.
Delivery shipping costs shall not be refunded if the user/customer had chosen a delivery method other than the cheapest standard delivery method offered by the Company, and if the shipping costs have been borne by the Company from the outset for any reason.
The refund to the User/Customer will be made by the same means by which the original collection was made or via a bank account. Specifically, in the case of billing by credit card as follows: in the event that by the time of withdrawal and return of the item the price has been paid to the Company by the Bank, the Company will be obliged to inform the Bank of the cancellation of the transaction and the Bank will take any action provided for under the terms of the contract it has drawn up with the customer. Upon such notification, the Company shall not be responsible for the time and manner of execution of the counter-billing, which is regulated by the aforesaid contract.
The user/customer shall be liable for any reduction in the value of the goods only as a result of handling the goods other than that necessary to ascertain the nature, characteristics and function of the goods. If the goods are returned damaged or incomplete, the Company has the right to claim compensation from the user/customer, the amount of which will be determined by the condition of the goods and to unilaterally and without any other means make a total or partial set-off of this claim against the user/customer.
Exceptions to withdrawal
According to the law (Article 3b, paragraph e, Law 2251/1994), the above-mentioned provisions concerning the right of withdrawal do not apply to the supply of sealed products which are not suitable for return for health or hygiene reasons and which have been unsealed after delivery.
Consumer rights under the guarantee
In case the product has a real defect or lacks one of its agreed features during the warranty period, the user/customer is entitled to: A. to demand, without charge, that the product be repaired or replaced with another product, unless such action is impossible under the circumstances or requires disproportionate costs; B. to demand a reduction in the price; C. to withdraw from the contract, except in the case of a minor actual defect. The Company must carry out the replacement within a reasonable time and without significant inconvenience to the user/customer. The aforementioned rights of the user/customer shall expire after two years (duration of the legal warranty) from the receipt of the product. In any case, the provisions of the Civil Code on the seller’s liability for actual defects or lack of agreed properties shall apply. Waiver by the user/customer of his protection under these provisions before the occurrence of the defect or the lack of a promised quality is invalid.